WhatsApp Utility Messages API

Keep customers informed with useful WhatsApp updates.

Send order confirmations, payment receipts, shipping updates, appointment reminders, and account alerts through one developer-friendly API built on Meta's WhatsApp Business Cloud API.

For operations, product, support, and engineering teams automating transactional communication.

Start for free See how it works

Real-time delivery events
180+ country pricing
One API and dashboard

Wevlix API

Meta WhatsApp Cloud API

Delivered

Trigger

An order, payment, booking, or account event occurs in your system.

Personalize

Your backend supplies the approved template and transaction variables.

Track

Wevlix sends the message and reports delivery events through logs or webhooks.

status: delivered1.8s

Use cases

Transactional messages customers want to receive.

Deliver timely information tied to an existing customer action, request, account, or transaction.

Orders and shipping

Confirm purchases, share dispatch updates, and notify customers when an order is out for delivery.

Payments and receipts

Send payment confirmations, invoices, renewal notices, and balance-related account updates.

Appointments and reminders

Reduce missed appointments with confirmations, reminders, rescheduling links, and service updates.

Account and service alerts

Keep users informed about important account changes, support cases, outages, or requested actions.

Why Wevlix

Reliable operations messaging, without hidden platform overhead.

Approved utility templates

Send structured, consistent notifications using templates categorized for utility communication by Meta.

Webhooks and message logs

Receive delivery events and review message history for support, reconciliation, and debugging.

Transparent category pricing

See the destination rate before sending and track delivered-message spend in one dashboard.

Developer workflow

Connect a business event to WhatsApp.

1
Trigger
An order, payment, booking, or account event occurs in your system.
2
Personalize
Your backend supplies the approved template and transaction variables.
3
Track
Wevlix sends the message and reports delivery events through logs or webhooks.

cURL

Send a transactional update.

Use an approved template and pass only the variables needed for the customer update.

curl -X POST "https://api.wevlix.com/v1/messages/template" \
  -H "X-API-Key: $WEVLIX_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{
    "to": "+14155550000",
    "templateId": "{wevlix_template_id}",
    "components": [{
      "type": "body",
      "parameters": [
        { "type": "text", "text": "WVX-1042" },
        { "type": "text", "text": "Tomorrow" }
      ]
    }],
    "clientMessageId": "order_shipped_1042"
  }'

Pricing

Pay only for what you deliver.

Transparent per-message rates that drop automatically as you scale. Not plans, not subscriptions, just honest pricing.

See your exact price before you send

Destination/region

Message type

Monthly volume

1,000messages

10k

50k

100k

200k

300k

Select your destination or region above to calculate your exact price.

Pay only for delivered messages. Failed sends are free.

Volume discounts

Select a destination or region to see volume pricing.

Sending more than 1M monthly? Talk to us about custom enterprise rates.

FAQ

Common questions, clear answers.

What are WhatsApp utility messages?

Utility messages are non-promotional updates connected to a customer action, request, account, or transaction. Common examples include order confirmations, shipping updates, receipts, appointment reminders, and account alerts.

Do utility messages require approved templates?

Business-initiated utility messages use templates reviewed and categorized by Meta. Wevlix helps manage the sending flow while your template content must remain transactional rather than promotional.

Can I track utility message delivery?

Yes. Wevlix provides message logs, delivery status, and webhooks so your system can react to message events and your team can troubleshoot customer notifications.

How are utility messages priced?

The rate depends on the destination and Meta's utility category. Wevlix shows category pricing by country, has no monthly minimum, and charges only for delivered messages.

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